Managed IT & Support
A monthly plan that covers helpdesk, device management, network monitoring, patching and backup, with response-time SLAs in writing. Predictable cost, no surprise invoices.
Outcomes, not just output.
- ✓Your IT team, on retainer. Helpdesk, devices and networks handled, without the payroll of an in-house team.
- ✓SLAs in writing. Response times in the contract, not the brochure. 1-hour helpdesk SLA, 24/7.
- ✓Nothing gets lost. Patching, backups and DR drills on a schedule, reported every month.
- ✓Predictable cost. One monthly plan, no surprise invoices, cancel with 30 days notice.
What’s included.
Everything below comes with architecture review, documentation and a named lead you can call.
Helpdesk
24/7 support desk with a 1-hour response SLA for active clients.
Device management
MDM for laptops and phones, provisioning, policy and remote wipe.
Network monitoring
Proactive alerts on uptime, performance and security events.
Patching
Automated OS and app patching to close vulnerabilities fast.
Backup & DR
Automated backups and tested disaster-recovery drills.
Monthly reports
Clear health reports so you always know your IT posture.
A rhythm you can see.
Discover
A free strategy call and technical audit. We map your goals, constraints and existing systems first.
Build
Two-week sprints with weekly demos on a live staging URL, clean, reviewed code in your own repositories.
Launch & support
Zero-downtime release, monitoring wired in, and SLA-backed support that grows with you.
Let’s talk about your managed it project.
Tell us what you’re planning. The first consultation is free, and you’ll get a written plan either way.
Get your free plan →